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Concierge

Like HEGUY family, in Biarritz since more than 60 years, our reception team knows perfectly Biarritz and the Pays Basque.

Basque Coast lovers and proud of our roots, we want you to discover excellence thanks to our knowledge and our partners. Need a rental car, airport transfer? Want to try surf lessons or to play golf? Tell your desires and enjoy the moment ... we manage everything !

We also help you to plan your stay ahead so you can arrive carefree, ready to go for delicious moments ... Daily news, flowers, champagne and local sweets on arrival, in-room massage, guided discovery of Biarritz, thalassotherapy or starry dinner? Do not hesitate to contact us, we will manage all your wishes !

  • Free service
  • Open from 7.00am to 9.30pm
  • Perfect knowledge of Biarritz and its region
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